Terms & Conditions
Please read the terms and conditions carefully before placing any orders. These Terms and Conditions govern the use of www.holmmade.com.au and the purchase of any goods from it.
By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
We may modify the terms and conditions from time to time and without notice. If you do not agree to any change to the terms and conditions then you must immediately stop using the website.
Holm Made is a trading name of Holm Made Pty Ltd, a company registered in Australia under ACN 624 364 192
If for some reason you are not happy with your Holm Made purchase, please contact us to arrange for a refund or exchange (excluding postage). Return postage costs must be covered by the customer.
You must notify us within 3 days of receipt of goods and return goods to us within 10 days to be eligible. Items must be unwashed, unused and in original packaging with tags intact.
Please note: there are no refunds, exchanges or credit notes on sale items or promos/promocodes. Holm Made does not offer refunds on items that are showing our courier service is able to evidence as ‘delivered’.
SALE TERMS & PROMOCODES
All orders are final. See refunds section. No changes to orders or combining of separate orders once they have been placed. Promocodes or promotional codes are offered to provide a sale or discount off the product RRP. Holm Made’s terms and conditions apply during promotions. Promocodes are not applicable to the purchase of gift cards or e-vouchers. Only one promocode can apply per order.
We will do our best to respond to you within 48 hours, during business hours, Monday to Friday.
Your privacy is important to us, and we only collect and keep information that you provide to us that is essential in completing a successful transaction with you.
The types of information that we may collect include: identifying and contact information (e.g. name and addresses including email address) and financial information (e.g. credit card details).
We will never sell or rent your information to a third party. We will only disclose personal information about you if it required for a relevant purpose (e.g. giving your contact details to a delivery company).